Issues that people come up with during personal receptions and direct phone lines should be taken into consideration while preparing bills. This was stated by the Chairwoman of the Council of the Republic Natalia Kochanova, who received visitors in Minsk. People’s problems were mainly related to housing and communal services, social sphere, and the improvement of housing conditions. This method of work has already paid off. The MPs intend to continue to use it, along with direct telephone lines and visits to regions.