Personal reception of citizens will help improve the quality of life in the regions. This point of view was expressed by Assistant to the President of the Republic of Belarus, Inspector of Vitebsk Region Vitaly Vovk after the personal reception of citizens in Tolochin. Social problems, utility rates, disagreement with the actions of law enforcement agencies are the main issues that concern the inhabitants of the region. Local executives were instructed to carefully delve into the voiced problems.