Consultations and assistance in solving any labour issue. The Federation of Trade Unions has launched an inter-sectoral monitoring centre. Resolving disputes through the "one-window" system is a convenient and effective form. For the convenience of citizens, the centre has introduced a single telephone number. It will analyse the nature of citizens' requests and accumulate information on problematic situations in labour collectives of all sectors. In the future, such enquiries from people will help, for example, in improving legislation on a particular issue.